News

Amid scrutiny, Airbnb chases $1T experience market: could app backlash turn into its biggest asset?
The announcement centered on a new "Airbnb Services" initiative and a significantly relaunched "Airbnb Experiences." ...
Airbnb is trying to win travelers back from hotels
Staying at an Airbnb is a tough sell for hotel diehards. It’s not always the more affordable option anymore. Check-in can be ...
Airbnb Announces Major Change to Compete With Hotels
While hotels have long had the edge when it comes to amenities, Airbnb’s latest pivot is a direct challenge to that model. By ...
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Neighbors share concerns, criticism for hostel-style Charlotte Airbnb
Plans to make a south Charlotte home into a hostel-style Airbnb are being met with concern and criticism from neighbors. City council heard from many of them Tuesday evening and is weighing what i ...
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Airbnb is quietly rolling out an AI customer service bot in the US
Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...