In the fast-evolving digital world of today, companies are using technology to supercharge their customer relationship management (CRM) strategies. With mountin ...

A new offering from Klaviyo is billed as the only customer relationship management platform built for consumer brands, not ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Learn about Unanet's recent acquisition of Contraqer and what it means to the government contracting industry.

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Join us as we explore how AI is revolutionizing workflow execution-eliminating friction, enhancing efficiency, and ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by ...

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

Built with a structured yet flexible framework, the SAM Program allows CSPs to align globally while honoring the unique ...

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...