In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...

HP Axes Policy That Made People Wait 15 Minutes for All Customer Service Calls Regardless of how busy HP's customer service line was, callers would be told HP was 'experiencing longer waiting times,' ...

HP is apparently making personal PC and printer buyers wait 15 minutes on phone calls Customers in the UK, Ireland, France, Germany and Italy are affected During the call, three more self-service ...

Reset HP printer configuration. Download and install the latest HP printer drivers. Contact HP customer support team. If the above method did not solve the issue, the problem may be associated with ...