The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...
Using AI for different types of marketing content. Generative AI tools such as ChatGPT, Gemini, Jasper, Copy.ai and ...
Patients with a lack of trust in AI for healthcare communication share some of the same concerns as business leaders. 64% don ...
Follow ZDNET: Add us as a preferred source on Google. CNBC recently reported on conflicting numbers about AI adoption and productivity among small businesses. Productivity among the S&P 500 rose 5.5% ...
Your next customer might not Google you or search for you on LinkedIn. They might ask ChatGPT, Perplexity or Claude instead. Here’s how to optimize for both AI and search engines. Improve your ...
Leading physicist Saul Perlmutter warns AI can create a false sense of confidence, urging skepticism and constant ...
AI agents are beginning to automate routine work across every profession, changing how jobs are structured and where humans ...