Goals are shifting as leaders become more cost conscious.

Investors favor companies that “skimp” on R&D, Ashley Vance recently reported in BloombergBusinessweek. You shouldn’t be shocked. Harvard Business School professor Clayton Christensen has warned ...

Measuring performance is a key to evaluating how well employees are doing their work and companies are meeting their targets. A good performance metric gives hard data and yields results that measure ...

Quantum distance refers to a measure of quantum mechanical similarity between two quantum states. A quantum distance of one means that the two quantum states are the same, whereas a quantum distance ...

While Net Promoter Score (NPS) has become the default way of measuring product success, it is deeply flawed. Instead of relying solely on NPS, product teams should prioritize usage, retention and ...

Sign up for the daily CJR newsletter. We used to measure our journalism’s reach and impact with website views, visitors, and engaged time—the methods many of our ...