Central Carolina Hospital has named its first patient experience coordinator to enhance the patient and family experience across the hospital. Carrie Shields, who has worked at the hospital since June ...

Rachel Harbert's path to become a certified medical assistant working in women's health at University of Utah Health didn't follow the script she had imagined. Wanting to start a family, Rachel's path ...

As key provisions of health care reform kicked into high gear after the passage of the Affordable Care Act in 2010, there was an upswing in the hiring of care coordinators, a relatively new job title ...

Most health systems have dedicated executives overseeing finance, operations, marketing and clinical care. But who owns the ...

In healthcare C-suites across the country, patient experience is a top priority. From medical practices and ambulatory surgery centers to large hospital systems, leaders are rethinking every stage of ...

Care coordinators are a support system for the clinical and the clerical teams to make sure that nothing falls through the cracks, explained Jessa Dunivan, patient services manager, Northwest Medical ...

Clinicians don’t only need to communicate with their patients. They also need to talk to each other. Halo Communications (which was formerly known as Doc Halo) wants to improve that process. Rather ...

Recently, planners of an upcoming event asked me some questions and here are the answers: 1. How would you define the role/responsibilities of a “patient” advocate? The patient advocate can be defined ...

VERO BEACH — Indian River Medical Center is proud to welcome registered nurse Maria Puras to her new role as Joint Replacement Program coordinator. Puras is responsible for the coordination and ...