Wendy’s Embraces AI And Innovation Under CIO Matt Spessard
Matt Spessard has been the CTO and then the CIO of Wendy's for the past two and a half years. During that time, he has shown ...
Who's taking your order at Wendy's? Fast food chain plans AI drive-thru order rollout
An AI ordering assistant called FreshAI will take drive-thru orders at 500 more Wendy's restaurants this year, CEO Kirk ...
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Wendy’s Shakes Up Its Drive-Thru With AI Technology—And Customers Have Mixed Reactions
Wendy’s is shaking up its drive-thrus, and fans have plenty to say. By the end of the year, the fast food giant will use AI ...
Wendy’s Is Making Big Changes to Its Drive-Thrus This Year — and Customers Are Divided
Wendy’s will use FreshAI, a voice AI assistant, at hundreds of Wendy’s locations by the end of 2025, CEO Kirk Tanner announced on Feb. 13. The news was met with mixed reactions from fans of the fast ...
New York Post22d
Wendy’s adding AI voice assistant to take drive-thru orders — and customers slam the tech: ‘They suck so badly’
Would you like AI with that? Wendy’s will implement artificial intelligence to help take orders at hundreds of their drive-thru windows by the end of the year. The news was revealed by CEO Kirk ...
USA Today21d
More Wendy's restaurants will use AI to take your drive-thru order this year
In a Feb. 13 earnings call, CEO Kirk Tanner revealed Wendy's would deploy "voice-enabled AI order taking" at up to 600 restaurants across the country because the fast-food chain "really liked" the ...
Wendy's unveils AI-powered drive-thru, $3 Son of Baconator, and new Thin Mints Frosty
Wendy's is spicing up its menu and drive-thru experience with some exciting new offerings. Jesus Gonzalez and Ingrid Garcia, ...
McDonald’s to employ AI at 43K locations to speed up service: ‘Technology solutions will alleviate the stress’
To accomplish this mission, the company tapped Google Cloud in late 2023 to implement more computing power in restaurants, ...
Wendy's innovations: Takis collaboration, expanding Frosty lineup on deck this year
Wendy’s has seen success with a seasonal rotation of flavored Frosty. It’s now creating more options as it will roll out ...
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Big Change Could Be Coming to All 53 Wendy’s Locations in Minnesota
National fast-food chain, Wendy's, will introduce AI-powered drive-thru ordering at 500 to 600 locations throughout the ...
QSR magazine6d
Wendy’s Unveils New Operational Vision to Boost Margins and Customer Loyalty
Around 200 million customers visit Wendy’s every year. The chain wants to make sure it can keep those guests coming back and ...