Brian Chesky's vision for Airbnb’s future includes a new app, cooking classes, massages, and Chance the Rapper.

Staying at an Airbnb is a tough sell for hotel diehards. It’s not always the more affordable option anymore. Check-in can be ...

The announcement centered on a new "Airbnb Services" initiative and a significantly relaunched "Airbnb Experiences." ...

While hotels have long had the edge when it comes to amenities, Airbnb’s latest pivot is a direct challenge to that model. By ...

Airbnb's CEO Brian Chesky hints at a future loyalty or membership program during a roundtable discussion with The Points Guy.

Airbnb announces first-quarter financial results after the market close on Thursday. Here's a rundown of the report.

Airbnb began rolling out an AI customer service agent in April to handle more customer queries without human intervention, CEO Brian Chesky said on a Q1 2025 earnings call last week. The company ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

Half of Airbnb users in the U.S. are now using the company’s AI-powered customer service agent, CEO Brian Chesky said Thursday during an earnings call. The tool was quietly rolled out last month ...