Zomato CEO Deepinder Goyal recently went undercover as a delivery agent to understand the challenges faced by workers. During ...

In a video detailing his experience, Goyal emphasised the need for malls to adopt a more compassionate approach toward ...

Zomato CEO Deepinder Goyal took on the role of delivery partner to get a first-hand experience of their challenges.

Zomato CEO Deepinder Goyal, who donned the hat of a delivery partner, was denied access to the lift at Gurugram's Ambience ...

The owner of Ambience Mall, Gurugram, took corrective action after Zomato CEO Deepinder Goyal shared his experience of ...

Goyal took on himself to deliver some orders in Gurugram and noted that Ambience Mall staff told him to use the stairs to ...

Zomato CEO Deepinder Goyal went on to add that he was finally able to sneak in to collect the food order when the staircase ...

Zomato CEO Deepinder Goyal's recent experience with limited access to lifts highlights the struggles faced by delivery agents, prompting improvements in service at Ambience Mall.

Zomato CEO Deepinder Goyal was denied access to the main entrance and lift at Gurugram’s Ambience Mall while picking up an ...

According to Goyal, he was barred from using the mall's main entrance and was directed to take the stairs to the third floor.