Zomato CEO Deepinder Goyal recently went undercover as a delivery agent to understand the challenges faced by workers. During his visit to Gurugram's Ambience Mall, he was denied access to the lift ...

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Zomato CEO Deepinder Goyal took on the role of delivery partner to get a first-hand experience of their challenges.

In a video detailing his experience, Goyal emphasised the need for malls to adopt a more compassionate approach toward ...

Wheelchair users do not have access to many stations in Cape Town. Some have stairs without ramps or lifts; others have lifts ...

The owner of Ambience Mall, Gurugram, took corrective action after Zomato CEO Deepinder Goyal shared his experience of ...

Zomato CEO Deepinder Goyal's recent experience with limited access to lifts highlights the struggles faced by delivery agents, prompting improvements in service at Ambience Mall.

According to Goyal, he was barred from using the mall's main entrance and was directed to take the stairs to the third floor.

Zomato CEO Deepinder Goyal went on to add that he was finally able to sneak in to collect the food order when the staircase ...