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How to avoid alienating your customers when supporting a social cause. Entrusting employees with privileged information ...

It’s conventional wisdom in business that bigger is better, and that being able to scale is an essential element of a company ...

Generative AI (gen AI) offers transformative opportunities for learning, work, creativity, and decision-making across organizations. This marks a paradigm shift toward unprecedented human-machine ...

A conversation with Harvard Business School professor Bill Sahlman on creating a focused strategy for growth. Khan Academy, the online global education nonprofit, launched in 2006 when founder Sal ...

As Pat quickly walked back to his office, the echo of his own angry words was still ringing loudly in his ears. Just a few minutes earlier, Pat had publicly berated a product lead after a botched ...

In the age of AI, companies are dividing into the “haves” and “have nots,” with the majority in the latter camp. A recent BCG study found that only 10% of companies have mastered scaling ...

As the rapid ascent of generative AI (GenAI) continues to escalate changes in the way organizations work, an unexpected paradox is also emerging. A majority of leaders of billion-dollar ...

From the Magazine (forthcoming March–April 2025) ¢erdot; Long read The AI era is in its early stages, and the technology is evolving extremely quickly. Providers are rapidly introducing AI ...

Artificial intelligence tools can now write, code, draw, summarize, and brainstorm. The proliferation of generative AI tools poses serious questions for managers, such as: What tasks can be done ...

The word diversity appears to trigger a wide variety of emotions from its equally wide array of definitions. And in our current moment of political polarization, it appears to be getting worse.

We all value a good environment and understand its importance for the future, but the environmental mandate is often viewed as a noble yet daunting goal that usually or typically requires ...