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T-Mobile Strikes Deal With OpenAI
Companies say new AI platform will harvest data on customer interactions to improve service.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile has an answer for those frustrated by automated customer-service calls and it’s not hiring more hotline workers. It wants to build a robust AI platform based on harvested customer data. The Bellevue-based telecom giant announced Wednesday it had reached a multi-year agreement with artificial intelligence firm OpenAI.
T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers.
T-Mobile and OpenAI announce partnership
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI,
T-Mobile and OpenAI Join Forces to Revolutionize the Customer Experience with First-Ever Intent-Driven AI-Decisioning Platform
T-Mobile (NASDAQ: TMUS) and OpenAI have forged a groundbreaking multi-year agreement that will revolutionize the customer experience and reset customer success benchmarks for companies around the world.
CNET on MSN
12h
T-Mobile's New AI Service May Soon Handle Support and Make Account Changes for You
Like most companies in 2024, T-Mobile is jumping onto the AI train. On Wednesday, the carrier announced that it has a new ...
2d
The Best Presale Deals for the New iPhone 16
The new iPhone 16 lineup comes out September 20, and you can preorder it online now from major retailers or cellphone ...
nexttv
7h
T-Mobile Tells FCC That $4.4 Billion UScellular Deal Will Deliver FWA to Underserved Rural Areas
T-Mobile told the FCC that it plans to use the spectrum acquired from UScellular to expand its fixed wireless access service ...
Techaeris
8d
Here are your iPhone 16 carrier deals
Preorders for the iPhone 16 start this Friday, and here are your carrier deals for the big three carriers. AT&T, Verizon, and ...
5d
iPhone 16 and 16 Plus preorders start today — these are the best deals
Getting the best deal on the new iPhone 16 and iPhone 16 Plus from the Apple store is tricky. Here's how to navigate their store and get a good deal after all.
5d
Here Are The Best Carrier Deals You Can Get When Pre-Ordering iPhone 16 Today
Apple has launched pre-orders for the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max. If you're looking to ...
Talk Android on MSN
6h
T-Mobile Doesn’t Want You Unlocking Your Phone In Just 60 Days
The major carrier pushes against the FCC's proposed policy, claiming it'll prevent them from offering payment in installments ...
Macworld
5d
iPhone 16, Plus, Pro, and Pro Max: Where to get the best deals in the U.S.
Save money on Apple's newest iPhone. Here's where to buy the iPhone 16, iPhone 16 Plus, Pro and Max from if you want the best ...
CNET on MSN
7d
Hands-On Experience With T-Mobile Home Internet: An Early Adopter's Take on How It Matched Up to Cable Broadband
This article was written in early 2021 when T-Mobile first unveiled its 5G home internet product and updated six weeks later ...
5d
T-Mobile is offering free Apple iPhone 16 Pro for both old and new customers. Check the deal here
T-Mobile is offering a deal where both new and existing customers can get the iPhone 16 Pro for free by trading in an ...
8h
T-Mobile projects Ebitda to reach $39 billion by 2027, aided by Nvidia and OpenAI partnerships
Mobile, which hit an all-time this week, fell as much as 2.8% to $197.05 after the forecast, suggesting the outlook may have ...
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