Communication “leak points”—specific transition moments where critical meaning evaporates—require systematic intervention.

In April 2025, Harvard Business Review Analytic Services conducted a survey of 236 members of the Harvard Business Review ...

Researchers at Vlerick Business School’s Centre for Financial Leadership and Digital Transformation have worked with CFOs and ...

Real-life coaching sessions with leaders working to overcome professional challenges. Muriel Wilkins is an executive coach with a strong track record of helping CEOs and senior leaders get through ...

Most developmental psychologists agree that what differentiates leaders is not so much their philosophy of leadership, their personality, or their style of management. Rather, it’s their ...

Hated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review’s biggest limitation, the authors argue ...

Reprint: R0410B Employers are beginning to realize that they face a nearly invisible but significant drain on productivity: presenteeism, the problem of workers’ being on the job but, because of ...

What consumers truly value can be difficult to pin down and psychologically complicated. But universal building blocks of value do exist, creating opportunities for companies to improve their ...

New research has uncovered a paradoxical relationship between AI literacy and receptivity: Individuals with lower AI literacy are more likely to embrace AI, despite perceiving it as less capable ...

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For any enterprise to be competitive, continuous learning and improvement are key—but not always easy to achieve. After a decade of research, the authors have concluded that four biases stand in ...