Customer service dynamics will evolve as more AI systems are implemented; but human relationships will remain at the core of ...

The BNPL sector is developing at pace; as it continues to evolve, finding a balance between regulation and innovation will be ...

By prioritising technology investment, any business can transform itself into a highly attractive acquisition target and position itself for a lucrative exit ...

As privacy concerns grow, businesses should prepare for more robust regulations around data collection and cookie usage ...

To mitigate the risks of ‘cut and run’ hiring, organisations must adopt a proactive approach that bridges the gap between ...

Computer scientist Andrew Ng-led AI Fund said on Tuesday it has invested in an Indian artificial intelligence healthcare firm ...

Britain’s Vodafone said on Tuesday it has deepened its strategic partnership with Alphabet’s Google in a ten-year, billion ...

Europe must not add unnecessary hurdles to what is already a challenging ecosystem to operate in or we’ll be leaving AI in ...

The new forms framework was designed to be embedded within the manufacturer’s online customer portal, enabling customers to ...

The increase in the number of whistleblowers at employment tribunals is a direct result of organisations’ poor internal ...

Uncertainty around supply and demand, coupled with inflation, means it’s harder than ever for procurement teams to get the ...

Facebook owner Meta announced on Friday it had built a new AI model called Movie Gen that can create realistic-seeming video ...